Effective Date: July 7, 2025
Charlotte Multiservice (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with us through our website, phone, WhatsApp, or other channels.
We may collect the following personal information: Full name Email address Phone number Physical address Financial information related to insurance and tax services Social Security Number and other identification data (only when necessary)
Information We collect personal information through: Forms submitted on our website Phone conversations with our team Messages via WhatsApp or other communication tools
We use third-party services that may collect data about your visit: Google Analytics Facebook Pixel (Meta) Mailchimp WhatsApp Business CRM systems for client management and service delivery These tools help us understand how users interact with our site, improve our services, and offer better communication.
We do not sell your personal information. However, we may share it only with trusted partners for service purposes, such as: Brightway Insurance ToroTaxes Other affiliated service providers under strict confidentiality and purpose limitations
We do not knowingly offer services to children under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will delete it immediately.
You have the right to: Know what personal information we collect Request corrections Request deletion of your data To exercise any of these rights, please contact us at +1 (704) 621-2680.
We take reasonable technical and organizational measures to protect your data, including: Secure servers Encryption protocols Access control and data confidentiality
If you have any questions about this policy or wish to make a request regarding your data, contact us at: Phone: +1 (704) 621-2680 Email: [Add your official email here, if applicable]
Our website uses cookies and tracking technologies, including: Google Analytics Facebook Pixel Advertising cookies These cookies help us analyze traffic, improve user experience, and run targeted advertising. By using our site, you consent to the use of cookies in accordance with this policy.
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.
